Shipping + Returns
We currently ship domestically in the US. Items in stock ships within 2-3 business days from purchase, otherwise they will be made specially for your order and will require 1-2 weeks before shipping. Orders shipping within the Continental US will ship based on your choice via USPS Priority Mail (2-7 business days) or Second Day (2 business days) insured with tracking.
RETURNS + EXCHANGES
Exchanges, Credits, and Refunds can only be accepted until 7 days after the item is received. Items must be in their original, brand new condition and packaging, showing no signs of having been worn or used. Please contact INFO@STUDIOALEV.COM immediately to address your request and include a reason for return and we will then issue you a Return Form and shipping details.
In the event of a valid exchange/refund/credit, the customer is responsible for all shipping costs (including a secure tracking number & insurance) involved for returning the item. studio alev does not refund items that are lost or damaged in transit back to our studio.